SEARCH
Shipping/Ordering Information
  • Shipping/handling to the continental United States is 10% of the order, with a minimum of $9.00 (orders $90.00 and below will charged $9.00)
  • Shipping to Alaska, Hawaii, and Canada minimum $22.00 or 20% of order.
  • All orders to the continental U.S. and Canada are shipped FedEX unless U.S. mail is requested.
  • Orders outside of the U.S. and Canada will be charged actual freight (approximately 40% of the order).
  • Customers are responsible for all GST/HST/PST and brokerage fees on international orders.
  • Shipping is free on orders over $500.00 to the U.S. and Canada.
  • Shipping is free on all assessment kits. If ordering items in addition to assessment kits the price of the assessment kits will be deducted from the order total before calculating shipping cost.
  • Products may be returned within 90 days of receipt of order if in re-sellable condition. There are no returns on software items.
  • Prices are subject to change without notice.
  • Personal order must be prepaid in full by check, credit card, or money order payable to Janelle Publications.
  • Purchase orders net 30 days.


PRIVACY POLICY
We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us. We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Policy will be subject to our normal disciplinary process.

We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, have been authorized by the customer, or are required by law. We will always maintain control over the confidentiality of our customer information. We may, however, facilitate relevant offers from reputable companies. These companies are not permitted to retain any customer information unless the customer has specifically expressed interest in their products or services.

Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance. We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their account information (except when were prohibited by law) and how to notify us about errors which we will promptly correct.

We will continuously assess ourselves to ensure that customer privacy is respected. We will conduct our business in a manner that fulfills our Policy in any state, region or country in which we do business.

Security Policy
The importance of security for all personally identifiable information associated with our customers and guests is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cant ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption.
NEW PRODUCTS
FOR 2024!


Hop, Waddle, Stomp



On Your Spark
Category Game



Picture This Flipbook



Phonemic Awareness
Cards


Vocabulary Building
Card Bundles



Sloth in a Hurry



Spin to Play Picnic



Spin & Write Pyramid



Reel Big Catch



Best Dressed Banana




Tightrope



Jump Jump Joey
2022 Janelle Publications . PO Box 811 . DeKalb, IL 60115 . Phone 800-888-8834 . Fax 815-756-4799 . info@janellepublications.comPrivacy Policy